Privacy Policy

Last updated: April 2026

This Privacy Policy describes how SaferHome ("we," "us," or "our") collects, uses, and protects your information when you use our mobile application and website.

Information We Collect

Personal Information

• Name, email address, and phone number provided during registration
• Payment information processed through secure third-party providers
• Property address and details for resilience analysis

Usage Data

• App usage statistics and feature interactions
• Device information (operating system, app version)
• IP address and general location data

AI Vision Data

• Photos of your property uploaded for AI analysis
• Automated assessment data generated from image processing
• Property scoring results and hardening recommendations

How We Use Your Information

• To provide property resilience analysis and scoring
• To process payments for premium features
• To improve our AI algorithms and service quality
• To communicate important updates and service notifications
• To ensure platform security and prevent fraud

Information Sharing

We do not sell your personal information. We may share information only in the following circumstances:

• With service providers who assist in operating our platform
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Property photos and analysis data are retained for 7 years to support insurance claims and regulatory compliance.

Your Rights

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request removal of your data
• Portability: Receive your data in a structured format
• Opt-out: Withdraw consent for non-essential processing

GDPR Compliance

For users in the European Union, we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing includes contract performance, legitimate interests, and consent. You have the right to lodge a complaint with your local data protection authority.

CCPA Compliance

California residents have rights under the California Consumer Privacy Act (CCPA). This includes the right to know what personal information we collect and the right to request deletion of your data.

AI Usage Disclosure

SaferHome uses artificial intelligence and computer vision technology to analyze property photos and generate resilience scores. The AI systems are trained on anonymized property data and do not collect or store personally identifiable information beyond what's necessary for analysis. AI-generated recommendations are provided as guidance and should be verified by qualified professionals.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or app notification.